TN
Thulile N
1 reviews | Active since Jan 2014
11 Dec 2015, 16:00
THREATENED BY CALL CENTRE AGENT
Call centre agent called to offer me an add-on product on the contract of which I do not have. When I enquired about the contract that I was still waiting for, she started shouting at me....I instructed her to stop shouting and she said it even louder the \ I AM NOT SHOUTING"...i hung up and she called again several times and I rejected the calls because i was busy. When i finally answered she threatened me and said if i keep rejecting the calls i leave her no option but to debit ALL the money thats in my account and reminded me that she has all my details...When i asked for her full names and surnames repeatedly she hung up<br> i do not WANT anything to do with Mobile Talk."""
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Replies (1)Mobile Talk's replyOfficial
11 Dec 2015, 16:10Hello Thulile24,
Thank you for your enquiry,
Please be advised that you will be contacted and will be assisted.
Kind Regards,
Mobile Talk Team
Thank you for your enquiry,
Please be advised that you will be contacted and will be assisted.
Kind Regards,
Mobile Talk Team
Mobile Talk's reply11 Dec 2015, 16:10
Official
Hello Thulile24,
Thank you for your enquiry,
Please be advised that you will be contacted and will be assisted.
Kind Regards,
Mobile Talk Team
Thank you for your enquiry,
Please be advised that you will be contacted and will be assisted.
Kind Regards,
Mobile Talk Team
