TN
Thulile N

1 reviews | Active since Jan 2014

11 Dec 2015, 16:00

THREATENED BY CALL CENTRE AGENT

Call centre agent called to offer me an add-on product on the contract of which I do not have. When I enquired about the contract that I was still waiting for, she started shouting at me....I instructed her to stop shouting and she said it even louder the \ I AM NOT SHOUTING"...i hung up and she called again several times and I rejected the calls because i was busy. When i finally answered she threatened me and said if i keep rejecting the calls i leave her no option but to debit ALL the money thats in my account and reminded me that she has all my details...When i asked for her full names and surnames repeatedly she hung up<br> i do not WANT anything to do with Mobile Talk."""

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Replies (1)
Mobile Talk
Mobile Talk's reply11 Dec 2015, 16:10
Official
Hello Thulile24,


Thank you for your enquiry,
Please be advised that you will be contacted and will be assisted.


Kind Regards,
Mobile Talk Team