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Shaun N

1 reviews | Active since Dec 2013

01 Apr 2017, 14:37

The Customer is KING - Unprofessionalism

<p>Managers of Mobile talk - do yourself a favour and listen to the call quality from Michelle Mackenzie and Nadia Woodford on 1 March 2017, roughly 9:35. Both agents do not know what is customer service and what the meaning of "Customer is KING" means. Terrible service and attitude. Bad comments by customers is what breaks a companies values, looses trust and seldom do you find that customers would return to do business with you.</p> <p>I am trying to understand how a company can treat a customer with such disrespect and think that they would get away with it.</p> <p>Bad managers, build bad teams, bad teams are the face of your company. I will find your companies CEO and will pass on my message of dissatisfaction.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Mobile Talk
Mobile Talk's reply01 Apr 2017, 20:25
Official

Good day

You will be contacted shortly

Thanks