RB
Reshika B

1 reviews | Active since Jun 2016

01 Jun 2016, 11:56

Terrible service provider

<p>I had a call from Mobile Talk - who offered me the J1 at R99 per month. I ordered two contracts with them. They did advise they were powered by Telkom. Since 27 March 2016, it is either the delivery company - RAM couriers, could not deliver, or there was no stock. I received a call from a rep, stating stock will not be replenished. They will cancel the order. Imagine my surprise when my account was debited this morning... I have requested umpteen times for a supervisor to contact me. They advised Kershan Pillay is the supervisor. However, I have not been contacted. I have requested for my money back, even fought with them. They won't budge. How can Mobile Talk not deliver & treat prospective clients like this?</p> <p>Bottom line: I want my money back. NOW. Please refund me, else I will have no alternative other than to charge Mobile Talk with *****.</p>

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Replies (2)
Mobile Talk
Mobile Talk's reply01 Jun 2016, 11:58
Official

Good day

Kindly be advised you will be contacted shortly.

Thanks

Mobile Talk Team

Mobile Talk
Mobile Talk's reply27 Jun 2016, 09:41
Official

Good day

Kindly be advised your refund will be processed today

Thanks

Mobile Talk Team