CB
Cheryl B

1 reviews | Active since Aug 2013

22 Oct 2016, 12:28

Terrible service

<p>Jammie from Mobile Talk contacted me where by I took out a contract with them. I was told that I would receive an email with the information and delivery would be in a few days. After 1 week I received nothing so I phoned the customer care number that the lady had given me. 1st phone call goes through and I get cutoff. Second phone call goes through and the person on the other end picks up does not answer but leaves the phone off the hook where I can hear them talking and laughing in the back ground. I put the phone down and phoned again, this time a lady answers while talking she cuts me off. After that I did not get though again. The following day I phoned a number of times and was told every time their system is off line. Day 3 I phoned again and then get told my contact was declined. I asked the reason why and the answer I got back every time was 'declined' (like a parrot). Modile Talk had no decency to let me know my contact was declined, the reason why and just leave me in the dark. If only I got an answer from the first call I made my frustration would not be so huge. I will never do business with Mobile Talk!</p>

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Replies (3)
Mobile Talk
Mobile Talk's reply22 Oct 2016, 12:42
Official

Good day

You will be contacted shortly

Thanks

Mobile Talk

Mobile Talk
Mobile Talk's reply22 Oct 2016, 12:42
Official

Good day

You will be contacted shortly

Thanks

Mobile Talk

Mobile Talk
Mobile Talk's reply01 Nov 2016, 16:25
Official

Good Day

Please be advised that your order has been declined.

For further information kindly contact Telkom on - 081180

Kind Regards

The Mobile Talk Team