Telkom took my money but I can't use my services as they say I'm owing

I have decided to escalate my issue you. I am a very Telkom customer. I have a mobile contract with Telkom whereby I receive data bundle. Telkom debited my account as soon as my salary was paid into my account on 31/07/2020. On the the 3rd of August 2020 my SIM card was blocked from using data bundles. They placed a bar on my services and when I called up the automated voice states that im owing

I went to the nearest branch seeking for assistance and was told that the money isn't showing on their systems and it normally takes 3 working days to show. This has never happened before and when I tried contacting Customer Service and billing I was on hold for more than an hour and they never picked up. The money is showing on my bank statement that it was indeed debited. I have spent money traveling to have the issue sort out and even bought airtime but I still can't use my SIM card. This is frustrating because I can't work without the Data bundles.

My number is ***