Telkom refunds

Telkom Mobile SA

Telkom debited my account in June as that was the arrangement, unfortunately on the debit date no funds where available, then they redebit the account again atleast 2 more times and i had to make an additional payment for returned debit order to their account and had to pay my bank for not having money. I then made an electronic payment for R501. 70 in July and then Telkom debits my account 3 days latet for R800. 17. Again called in to ask the consult about the debit where I get told sorry we cant help as its not reflecting a week later. I asked for a refund and I was told sorry we cant refund cause you owe us.how when you took the money monthly. For 1 month i had a problem how can i owe so much on a 299 per month contract. Lucky for me I have now come to the end of my contract and its safe to say i will never take out a contract with them again. Quick to take my money and has a lot of issues to refund unauthorized debit orders.