TELKOM IS TRASHY NETWORK PROVIDER

I regret taking a contract phone with insurance at Telkom. I logged my claim within a week with Telkom, I struggled to get ITC number they promised me, I'll get it between 5-24 hours. I had to call Telkom again for follow up. None the less I went to the branch(Address: Corner Sauer & Main St, Ground Floor, Marshalltown Exchange, Marshalltown, 2107, South Africa). I asked for assistance to scan the documents, I was shifted from one to another consultant. None the less one consultant with nasty attitude assisted me with scanning documents. He only scanned affidavit left the ID copy. A week after I called claims they requested me to resend documents. With horrific and unpleasant service Telkom provides. I have to spent more money call Telkom claims it takes more ten minutes to get the phone picked up. I am using my own personal airtime at that time. Trashy Telkom service I spent almost four weeks with no phone after this disgusting nasty service I am done with Telkom.

If it wasn't Mary-Jane Se***o's help I doubt, I would have got my phone back. Generous and friendly consultant ever, she picked up my hopes by simple helping me by dialing and patiently talk to Telkom useless Claims people. I pray and hope God bless her. Thanks to May-Jane from Melrose Arch branch.