SR
Stephan R

1 reviews | Active since Dec 2017

02 Aug 2021, 18:12

Telkom is ***

I'm at my limit of frustration with this company.. It took 26 phone calls just to hear again that feedback will be given within 7-10 .. The direct cause of that sentence means that for the full month of July I had no use not 1 meg of data from my Fibre internet line..

The incoherent rehursed lines of non descript vague answers followed by the words "we will give you feedback" gives me heartburn.. Call after call the same ..!

The latest call I again had to make " because of THE LACK OF FEEDBACK" I had to hear the ominous words that because I didn't answer the call from a person that was waiting at my gate without an appointment "your order has been canceled " and that I had to start all over with the prosess .. How am I to remain calm ?? Yet when it comes to payment of invoices , eventhough no services has been rendered or received it is obligatory to make immediate payment .. I wish IMMEDIATE help would have been offered instead of unfulfilled expectations and empty promises..

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