JW
JULIA W
1 reviews | Active since Apr 2015
16 Apr 2015, 12:47
TAKING TOO LONG TO GIVE MY REFUND
On 9/02/2015 - got a call from MOBILE TALK - GOVENDER - offered cellphone and tablet contract. the same afternoon I received mail about conversation. on the same day I mailed back, cancelling the contract. it was confirmed. I again phoned the call centre and was told, upon delivery of goods I must send it back. I did as was told.On the 17.02.2015 an amount of R150.00 was deducted off my bank account for a contract that was suppose to have been cancelled.<br> I phoned on the 18.02.2015 - spoke to Deshni - to have this amount refunded to my bank account.<br> <br> Until today 16.04.2015, no refund was done, after several calls done to their call centre.<br>
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Replies (1)Mobile Talk's replyOfficial
16 Apr 2015, 13:04Hello Mayreen,
We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.
Kind Regards,
Mobile Talk Team
We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.
Kind Regards,
Mobile Talk Team
Mobile Talk's reply16 Apr 2015, 13:04
Official
Hello Mayreen,
We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.
Kind Regards,
Mobile Talk Team
We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.
Kind Regards,
Mobile Talk Team
