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1 reviews | Active since Jun 2016

01 Aug 2016, 13:15

Tablet Not Picking Up Network

<p>Hi</p> <p>I have called you on ********** 9351 and pressed option 5 to speak to a Concultant regarding my Network problem,</p> <p>No one answered the phone thats why i had to do this , Tried to dial *188# but the message said Mobile Network not available , My telkom number is ********** and i cannot use my tablet currently,,,whats the use of having something that you cannot use but have to pay for it,</p> <p>Need some Urgent feedback,</p> <p> </p>

0
Replies (22)
Mobile Talk
Mobile Talk's reply08 Aug 2016, 14:04
Official

Thank you for your inquiry.

An agent will be in contact shortly

Kind Regards

Mobile Talk Team

Best regards,

Mobile Talk
Mobile Talk's reply10 Aug 2016, 07:52
Official

Good day,

Kindly be advised you will need to contact 081 180 regarding any network related queries.

Thanks

Mobile Talk Team

Best regards,

's update10 Aug 2016, 09:36
Reviewer Update

Hi

Please see Ticket # is 31836 and advise?

If you cannot retrieve my number as stated by you that my contract was cancelled ,

Please arrange collection for the tablet if i cannot use it you might as well collect it,

Will be waiting on your response!!

Mobile Talk
Mobile Talk's reply10 Aug 2016, 09:40
Official

Thank You

Please be advised that you will be contacted shortly.

Kind Regards

The Mobile Talk Team

Best regards,

's update11 Aug 2016, 11:35
Reviewer Update

Hi

Tablet was collected on waybillRW ********** 4 by RAM Couriers today(11.08.2016) ,

Please advise if there will be any payment involved as you deducted R343 already from my account on the 25.07.2016,

Ticket # 33888

Ticket #31836

Mobile Talk
Mobile Talk's reply11 Aug 2016, 11:38
Official

Thank you for your enquiry.

An agent will contact you shortly.

Kind Regards

The Mobile Talk Team

Best regards,

's update11 Aug 2016, 13:18
Reviewer Update

Hi

Just caught my mind now when i was replying to your email , i forgot to put the Charger in the box that was collected,

Is there not a way that i can get the charger to you?

's update11 Aug 2016, 13:36
Reviewer Update

Thanks

Awaiting your call

Mobile Talk
Mobile Talk's reply11 Aug 2016, 13:37
Official

Thank you for the letting us know about the charger. Please be advised that we need to liase with the relevant department reagrding this issue,

Kindly be advised that we will contact you shortly.

Kind Regards

The Mobile Talk Team

Best regards,

's update12 Aug 2016, 12:49
Reviewer Update

Hi

Please arrange collection for the charger and the earphones

If its during the week i will be at work, please ask for the Returns Department

Address :

Unit B, Topaz Road

Montague Park

Montague Gardens

Cape Town,

South Africa

7441

Mobile Talk
Mobile Talk's reply12 Aug 2016, 13:08
Official

Thank you for the Details.

We will forward it through to the relavant Department.

Kind Regards

The Mobile Talk Team

Best regards,

's update13 Aug 2016, 12:34
Reviewer Update

Hi

Still awaiting your call regarding the collection of the charger and earphones.

Thanks

's update15 Aug 2016, 10:39
Reviewer Update

Hi

Need feedback regarding the collection of the charger and earphones as i have the items with me at work,

Thanks

Mobile Talk
Mobile Talk's reply15 Aug 2016, 10:51
Official

Good Day

Please be advised that your details have been sent through to the relavant department, for the collections to take place.

Regards,

The Mobile Talk Team

Best regards,

's update18 Aug 2016, 10:37
Reviewer Update

Hi Mobile Talk

I am still awaiting someone to contact me regarding the collection for the accessories,

Please call me Urgently

********** 646

Mobile Talk
Mobile Talk's reply18 Aug 2016, 10:38
Official

Please be advised that you will be contacted shortly.

Kind Regards

The Mobile Talk Team

Best regards,

's update19 Aug 2016, 07:57
Reviewer Update

Hi Mobile Talk

No one contacted me yet , still awaiting for collection to be arranged for the accessories,

This has been going on all week and today is Friday,

Please advise?

Mobile Talk
Mobile Talk's reply19 Aug 2016, 08:02
Official

Good day,

You will be contacted by COB regarding your collection.

Kind Regards

The Mobile Talk Team

Best regards,

's update22 Aug 2016, 08:16
Reviewer Update

Hi Mobile Talk

You said i will be contacted by COB on Friday regarding the collection that needs to be arranged ,

However I am still awaiting your call as its a new week again,

Please advise

Mobile Talk
Mobile Talk's reply24 Aug 2016, 11:27
Official

Good Day

Please be advised that you can keep the Accessories.

Kind Regards

The Mobile Talk Team

Best regards,

's update24 Aug 2016, 14:38
Reviewer Update

Thanks Mobile Talk

Your assistence was Appreciated

Mobile Talk
Mobile Talk's reply24 Aug 2016, 14:46
Official

Good Day

It was a pleaseure assisting you with your query.

We are glad that you are happy with our assistance.

Kind Regards

The Mobile Talk Team

Best regards,