still waiting

Congratulations & thank you for upgrading with Mobile Talk. Your order number is MT-***6-1, [URL Removed] Please click [URL Removed] for T&Cs. Queries call ***Mobile Talk<br> <br> <br> So its been now 1 month and 14 days and still haven't received my samsung A5 whats going on really can there still be no stock which would be funny because my mother in law boyfriend upgraded with you guys and he got his phone and its also a SAMSUNG. and to top it of my normal bill was every month R269 and this month i must pay R460 which is a R191 difference so is it due to the upgrading or what.<br> <br> why i agreed to upgrade with you guys is there is only one telkom shop in vaal triangle and to stand in a queue the hole day isn't fun so all im asking how long still