Still no answer from Mobile Talk even after writing review on Hello Peter.

<p>Good day,</p> <p>I spoke to Nadia one of Talk Mobile's representatives after trying to get hold of a single representative for almost 1-week with no luck. It seemed every single time I get hold of Talk Mobile Nadia is the only one that assists.</p> <p>Nadia is extremely condescending, and she does not follow through with what she says she would do.</p> <p>After speaking to only her numerous occasions she made notes on the system, I told Nadia that they did a feasibility check on the area where I would use the LTE device and they said it would work, till today, at least 3-months the unit had never worked, I never browsed, I never used a single byte of information / browsing / downloading on the LTE package as I could not use it, and yet today I just had enough, Talk Mobile had deducted another fee from my banking account.</p> <p>Nadia said she would have to revert to the recordings of the day the sales person phoned me to hear what was discussed, this was over 1-month ago. I specifically asked her how long it takes and she told me 48-hours. Nadia never came back to me.</p> <p>Every time I phoned her she was quick to pull up records of what we had discussed in phone calls before, she seemed jacked up and quick to remind me what was discussed and quick to tell me I was wrong. Every time I said to her it would take me days to get hold of her or anyone at Talk Mobile to, or tell her it took 2-weeks to get my SIMM card for LTE activated, she would have an excuse saying that they were offline, or they had some problem that prevented her from doing their job.</p> <p>Pending her listening to the original conversation between the sales person and myself regarding which way the contract would go to a service I never ever used nor did it ever worked, she never came back to me. I refuse to phone them again as I try countless times trying to phone them with no luck.</p> <p>The fact that she is the only one that always answers the phones when I do managed to get through to Talk Mobile makes me wonder is she is the only person working there.</p> <p>I need this resolved - I have never in my life seen such bad service, and on top of it they had the audacity to take another instalment this after I made it very clear the product is not working in my area.</p> <p>No one offers technical support, and no ne takes you seriously, and that would be the case if you can actually get to talk to someone. No one ever phones you back, which forces you to phone them.</p> <p>I am so tired of this and regret the day I was so desperate to get Internet.</p>