1 reviews | Active since Sept 2016
Simple instructions, not followed, for Both my new contracts! What a waste of time...
<p>I decided to take out, not 1, but 2 contracts through mobile talk.</p> <p> </p> <p>Simple instructions, were that my current prepaid numbers be assigned to these 2 contracts.</p> <p> </p> <p>After my phone's were delivered, the Sims became active. And I now have 2 other numbers! That have been put on the new contracts. While my 2 old prepaid numbers remain on prepaid.</p> <p> </p> <p>As you call centre says, calls are recorded! And indeed! Please go and listen...</p> <p> </p> <p>I've made numerous calls, nobody can assist, then systems were down, and nobody bothered calling me back.</p> <p> </p> <p>As this is not what I clearly stated I wanted on a contract, your service has also not wowed me at all... I feel it quite let down, and would rather return your phones and cancel the contract.</p> <p> </p> <p>I simply don't have time for this incompetence.</p>
Good day
Kindly be advised you will be contacted shortly
Mobile Talk
Good day
Kindly be advised you will be contacted shortly
Mobile Talk
Good Day Sandeep Vanmali
Please be advised that the consultant that contacted you is dealing with query, Once feedback is received you will be advised.
Kind Regards
The Mobile Talk Team
Good Day Sandeep Vanmali
Please be advised that the consultant that contacted you is dealing with query, Once feedback is received you will be advised.
Kind Regards
The Mobile Talk Team
Good Day Sandeep Vanmali
We trust you well
Please be advised that as per the final resolution with the consultant and yourself, you have agreed to keep the contract and port your number.
Trust all is in order.
Kind Regards
The Mobile Talk Team
Good Day Sandeep Vanmali
We trust you well
Please be advised that as per the final resolution with the consultant and yourself, you have agreed to keep the contract and port your number.
Trust all is in order.
Kind Regards
The Mobile Talk Team
Well, up until this day, my numbers are still not ported!
I will be charged and would have already forfeited all of my September benefits on the contract as nothing carries over.
I have not! Yet agreed to keep the contract! Nor have I received my transcript from mobile talk of my conversation with the agent. Though she has confirmed I was misinformed over thr phone. But I still await my transcript, as I will use that as proof to cancel my contract if the porting is not done by tomorrow, Tuesday 4th October 2016 morning.
Well, up until this day, my numbers are still not ported!
I will be charged and would have already forfeited all of my September benefits on the contract as nothing carries over.
I have not! Yet agreed to keep the contract! Nor have I received my transcript from mobile talk of my conversation with the agent. Though she has confirmed I was misinformed over thr phone. But I still await my transcript, as I will use that as proof to cancel my contract if the porting is not done by tomorrow, Tuesday 4th October 2016 morning.
