poor service- Device sent to repairs LOST

<p>Last year October i took my Tablet for repairs at Telkom The Reds Mall, it was in good condition when it was booked in , few weeks later i was contacted and told that the LCD screen is damged and was qouted some R2800. which i declined. I was advised to pay R188.00 to release the devise to the store, which i did. When i went to fetch the Tablet the screen was cracked and i complained as i didnt ggive it to them in that condition.</p> <p>The guy who was assisting me advised me that he was going to book the tablet again as he can still remember that i gave it in good condition, i also raised a complain that no wonder i was qouted sso much , the Tablet was actually dropped by them and they qouted me more. But still Telkom and thier repair centre still refused to fix the Tablet until i just gave up and told them to return it back. When i queried the Tablet again they told me i must pay another R188.00 to release it, I refused to pay another R188.00 because the reason it was booked for the 2nd time wasnt my fault. Till today ia hevnt heard or recieved any call about the Tablet despite all the times that i have went to the store to request the Tablet to be returned. On 20/8/2016 I went to the store again and i was assisted by Bheki who said he is suspecting that the Tablet is lost, as everyone at the repair centre is not responding even to his e-mails.</p> <p> </p>