pathetic service

<p>I took a mobile talk contract out on the 18th of march from a lady kubashnie naidu. Upon taking the contract she reassured me that the contract costs R99 per month and that apart from a once off R 150 admin fee, my account will me debited with R99. I said this repeatedly coz at the begining of the call she told me the call is recorded for quality purposes. </p> <p> </p> <p>So my account is now debited with random amounts like R 260,R206 in aprin and may consevutively. </p> <p> </p> <p>I called their call centre on multiple occasions and the operators ask for my details and then put mr through to billing who also needs the story all over again. Then on the13 may 2016 i went through to a team leader sihle who assured me that my account will be debited with R 99 the next time but that has not happened. when i called to speak to sihle on friday 27 may, the lady lerato said she didnt know a sihle</p> <p> </p> <p>Its frustrating because I didnt get what was offered to me and Im being put through to different people all the time when i did complain</p> <p> </p> <p>Why profesize that calls are recorded for quality when quality is what they least worry about. </p> <p> </p> <p>Mobile talk thinks people are idiots. </p> <p> </p> <p> </p>