\Once off\" admin fees are not so \"once off\"!!!"

After signing a Telkom LTE internet package through Mobile Talk, they assured me that there was a ONCE OFF admin fee of R150. This ONCE OFF fee has been coming off my account every month since September 2015 and when I queried it I was told it would be resolved \shortly\" - that was a month ago!!! Every time I follow up, I get the same reply! In what universe does shortly mean \"we will ignore you and not resolve the matter?!?!?\" <br> Poor performance Mobile Talk - I will NEVER use you nor recommend you to ANYONE EVER - lest you ***** from them too!!!"