No Service - They just lie

<p>I was contacted week ending 22 July by Marus employee number 9328 from mobile talk with a “special offer”. He informed me for R 208 p/month I could get 16 gig of data together with a Huawei tablet for a 2 year contract,</p> <p>The 27 July 2016 I get the tablet find I have been given a Huawei tablet but with 2 sim cards,</p> <p>The order documents state 1 sim card 500 meg data, 2nd sim card states smart Internet 500 MB + 5 GIG, this is way short of the 16 GIG promised to me last week.</p> <p>So I called to find out what is going on, only to be told that not only was the 16 gig of data now 5 gig , but the 5 gig data is only applicable in wi-fi hot spot areas otherwise I must pay. So after being promised 16 gig of data I have received 1 gig of data on 2 sim cards. On the 28th I then state the this contact must be cancelled and the tablet collected from myself at no costs to me due to the ********** action of Marus and mobile talk.</p> <p>On the 28th at 13:31 I am advised by Annelyn David that the device will be collected at contract has been cancelled</p> <p>The devise eventually gets collected 4 August 2016 After requesting this to be done numerous times.</p> <p>At this point I believe the contract to be cancelled as well.</p> <p>End of August my account gets debited for this an amount of . R 348.06 not even close to the original contract so even though I have not used these sim cards someone clearly has, so on 1 September I ask my bank to reverse this debit as it is **********, and they do so.</p> <p>I then take this up with Annelyn David and Kershan Pillay as it appears the contract was never cancelled,</p> <p>They intern assure me the contract has been cancelled and I must contact Telkom,</p> <p>I then speak to Telkom a Mandla Qepu who informs me the contract was never cancelled and Mobile talk need to do this.</p> <p>I then approach Annelyn David and Kershan Pillay again who insist the contract is cancelled, but after numerous requests they still cannot provide adequate proof of such.</p> <p>So in reality Mobile talk has contravened the consumer protection act, the credit act and has been totally ********** in their behaviour</p>