No service at all

<p>I signed up for a mobile data package and wifi router and was told I would receive sms's and emails regarding my new contract. I received nothing of the sort and one day out of the blue I was called to ask if they could deliver on a specific day which I was not available to receive it on so I asked if we could make another date or I would even collect the device. I have since spoken to two consultants who have promised to call me back with information regarding my order and have not yet recieved any feedback as I was promised. It has now been a month since I made contact with them regarding this. They were fast and effecient when it came to taking my information to sign up for the contract and right on time when it came to debit my account for the service I have not yet received.</p>