TM
Thomas M

1 reviews | Active since Dec 2015

18 Dec 2015, 11:03

No service after 10 days of delivery!!

I got offered a contract from Mobile Talk for 2 media pads with Order nr:MT-***1-1. The media pads were delivered on the 07/12/2015 & on the 09/12 one pad got activated & the other is not up to date. I called Mobile Talk & was told that their system is slow it will be active soon. On the 11/12 I called back & I was sadly told that the pad will be activated by the 15/12. Nothing happened & I called back again then I was referrTelkomTelkom as the Sim cards are Telkom's. I called Telkom on 081180 & I was sent from pillar to post at the end I was given a 021 nr to call apparently its now cell direct. Annoyed,frustrated & helpless I called back Kwazi o loggTelkomKwaziNgcoboase with ***. On the 17/12 I called to find out if there's any progress & Zama Ngubo me that I will only be assisted in 72 hours which is only on the 21/12. Im frustrated, holding a pad that has no service and due for payment at the end of December 2015.

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Replies (1)
Mobile Talk
Mobile Talk's reply18 Dec 2015, 11:08
Official
Hello molatomahlaela,

We do apologize for the inconvenience caused to you, Kindly note you will be contacted and assisted shortly .


Kind Regards
The Mobile Talk Team