National Consumer Commission Support

Hi this company's soliciting cash from my account, as I unaware of it's malpractice opened verbally agreed to a contract. An uncapped router is what I ask for but got a mobile phone and some plan I never asked for. I've been in contact with Mobile Talk get this contract ended as I returned the packages, without opening any of the deliveries.

They had since advised me of a 20 day period that needed to lapse from mid May, which will be when the cancellation has taken place and they've provided 'confirmation' of this cancellation. However that being said I'm still being charged on a monthly basis as they now saying Telkom is not getting back to them regarding the cancellation. However do not by company policy want to provide the call I've had with their representative.

I'm not sure if this is based as ***** or if they're actual resellers of Telkom, however I'd like rally support in getting this company to the National Consumer Commission otherwise legal court completely disregarding consumer rights.