1 reviews | Active since Jan 2020
MOBILETALK WHAT A JOKE!!
I WISH I COULD GIVE LESS THAN A 1 STAR.
1. SALES PPL READ T&C's ON SUPER FAST FORWARD. HOPING THAT YOU WILL MISS SOME OF THEIR REDICULOUS CONDITIONS 2. SALES TEAM MANAGER SO USELESS DOESNT EVEN KNOW HIS PRODUCT AND CANNOT ANSWER ANYQUESTIONS 3. SERVICE CONSULTANT MATTHEW CHELLAN-YOU HAVE LESS THAN ZERO CLIENT RELATIONSHIP SKILLS.
THIS GUY TELLS ME THAT IF I DONT LIKE ITBI CAN CANCEL. DOENT HANDLE MY OBJECTIONS HE SPEAKS OVER ME AND WHEN I TELL HIM TO BE QUIET AND NOT SPEAK OVER ME HE TELLS ME NO "YOU HAVE BEEN SPEAKING LONG ENOUGH" HE TELLS ME I CAN ONLY GET MY T&C's ONCE THE CONTRACT STARTS-WHAT BULL**** IS THAT. WHAT SO THAT WHEN U CANCEL YOU HAVE TO PAY THEM R300 CANCELLATION FEE OVER AND ABOVE WHAT THEY CHARGED YOU FOR THEIR SERVICE. WOW!!!!!
THEN I EXPLAIN HOW BAD THE SALES PERSON AND HE IS AND ASK TO SPEAK TO A MANAGER AND HE RESPONDS THERE ARE NONE.
I ASK WHY THERE ARE SO MANY COMPLAINTS ON SOCIAL MEDIAL ABOUT MOBILE TALKS AND HE SAYS BECOZ THEY ARE A BIG COMPANY... WELL BIG LOSERS... YOU GUYS HAVE ZERO PPL SKILS... AND YOUR WEBSITE IS **** AS I GET A MESSAGE WHEN I GO ONTO IT THAT MY TIME ON MY PHONE AND LAPTOP IS INCORRECT SO IT CANT GO FURTHER UNTIL I FIXED IT. BTW MY TIME IS CORRECT.
YOU GUYS ARE ******** AND IF ANY OF MY STAFF EVER TREAT A CLIENT LIKE THAT I WILL FIRE THEM ON THE SPOT.
I WILL NOT LEAVE THIS HERE.
I EMAILED MATTEW THE SCREENSHOT OF THE WEBSITE AND ADVISED HIM THAT I WANT A MANAGER OR DIRECTOR TO CALL ME AND I NEVER WANT TO SPEAK TO HIM AGAIN.
MOBILE TALK IF YOU GUYS ARE NOT ******** THEN DO YOURSELF A FAVOUR GET PROPPER STAFF FIRE THE SALES TEAM LEADER AND MATTHEW AND TRAIN PPL TO DEAL WITH CLIENTS IN A PROPPER MANNER.
I AM NOT ONE OF THOSE CLIENTS THAT TAKES ****... WHY BECAUSE I GIVE EXCELLENT SERVICE EVERY DAY AND I EXPECT IT AND DEMAND IT!!!
