1 reviews | Active since Sept 2016

27 Sept 2016, 09:06

Mobile Talk Telkom SA **********

<p>I received a call from a telemarketer , stating that the is representing Telkom Mobile, informing me that they could give me high speed wireless internet at my home for an affordable price (80Mbps with 30Gigs of data per month for R529 per month).</p> <p>I agreed to the deal, waited 12 Working days, when the courier delivered the wireless router to my office.</p> <p> I took the unit home, connected it and the router only gave my 3.7Mbps, as apposed to the 80Mbps they said I would get.</p> <p>I callled Mobile Talk (this was the name on the piece of paper that I received with the Wifi router) the next business day (15 March 2016) to cancel the contract, as I was still within my CPA cooldown period. (First they told me that I had to cancel the contract with Telkom, but when I called Telkom, Telkom stated that they are in no way associated with this Mobile Talk company.</p> <p>I called Mobile talk again on 17 March 2016 to confirm cancellation and they confirmed and said they would send their courier to collect the unit (which they did via Couriers = Waybill number RW1615****).</p> <p>They still went on to debit my account op 24 March 2016 for R150 and then debited my account for the amount of R869.70 on 25 April 2016.</p> <p>They then debited my account again for R1398.20 on 26 September 2016, even though they collected their router in March 2016 already and are not providing me with ANY services.</p> <p>Researching on hellopeter.com, there is a very large number of people complaining about this company and how they are *****ing money from them.</p> <p>It is clear that this Talk Mobile is de*****ing thousands of people every month and are not cancelling the debit orders from people which they are not allowed to take their money.</p> <p>We as the public do not know how to stop these ********** from *****ing our money.</p> <p>The public needs to stand together to prevent ********** like these take our own money out of our own bank accounts.</p>

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Replies (2)
Mobile Talk
Mobile Talk's reply27 Sept 2016, 09:10
Official

Good day,

Please be advised you will be conatacted shortly.

Thanks

Mobile Talk
Mobile Talk's reply28 Sept 2016, 11:04
Official

Good Day Pieter van Niekerk

Please be advised that we have sent a request through that communications need to be sent through to Telkom to cease your line.

Once feedback is received you will receive confirmation.

Kind Regards

The Mobile Talk Team