Mobile Talk service is disgusting

<p>I received my upgrade phone and sim. </p> <p>They deactivated my old sim already.</p> <p>The new phone takes a micro sim and they sent me a nano sim.</p> <p>When I called they are off line, spoke to a lady by the name of Michelle Mckenzie. Not very helpful.</p> <p>I must called back in 3 hours as their systems are down.</p> <p>I asked to speak to a supervisor, no his busy, I said I will hold. No I cannot, I asked is somebody can call me back. No.</p> <p> </p> <p>This is disgusting.</p> <p> </p> <p>I want to be compensated with airtime from my other phone, which is MTN.</p> <p>I want a new micro sim to be sent to me urgently as I am going away.</p> <p> </p> <p> </p>