1 reviews | Active since Jun 2017
MOBILE TALK rather MOBILE TRASH
<p>I was contacted by a Mobile Talk sales consultant who sold me a WiFi device and not one but TWO sim cards, contract through Telkom Mobile.</p> <p>He assured me that it includes unlimited data, one contract. I did not understand why two sim cards, he advised it is part of the deal.</p> <p>When the device and sim cards was delivered, I saw that it is in fact TWO contracts, one for 2GB data with Huawei device and a sim card with 500mb/month.</p> <p>I contacted Mobile Talk the next day after receipt telephonically and advised that the sales consultant **** to me and I do NOT wish to take up the contract. I confirmed the call with an email.</p> <p>This happened in April.</p> <p>Although Mobile Talk confirmed to me that the deal was cancelled and collected the hardware and sim cards, they did not cancel the contract with Telkom Mobile.</p> <p>According to Telkom Mobile the contracts are active and I have been invoiced accordingly. I have reversed the debit order. Guess what!!!!!!!!!!</p> <p>Now my Cell Phone has been suspended by TELKOM.</p> <p>From April until now I have had no joy resolving the matter.</p> <p>Mobile Talk advises that the outstanding monies to TELKOM is not their problem and I need to resolve with Telkom.</p> <p>Telkom advises that I must liaise with MOBILE TALK</p> <p>Some advise.................................. Never take out a contract from a sales consultant via telesales. It will be a disaster</p> <p> </p>
Good Day
We do apologize for the inconvenience caused to you.
Please be advised that you will be contacted and assisted shortly.
Kind Regards
The Mobile Talk Team
Best regards,
Good Day
We do apologize for the inconvenience caused to you.
Please be advised that you will be contacted and assisted shortly.
Kind Regards
The Mobile Talk Team
Best regards,
