Mobile Talk - Pathetic Sales and Service

The company Mobile Talk selling Telkom Mobile contracts are still debiting my account as this contract had been cancelled within the 7 day period of receiving the handsets, as well as cancelled with Telkom directly. CASECLOSE003 Case number - ***6 They need to stop all debits regarding this contract due to failure to deliver what was advised of telephonically and I want my unpaid debit fees returned to me which is calculated at R180.00 x 11 months starting from the 1st of July to now which is R1980.00. 24hours for a response on this query is unacceptable purely based on the fact that this contract has been cancelled within 7 days and it is now 10 MONTHS and I am still being debited and this is costing me money to reverse the debit each time due to their non compliance of their own policies and procedures and needless to say that their call centre is of no help what so ever as every one just drops my calls and here again THIS IS COSTING ME MONEY nor do they have a contact number on the signature of their email, so much for a so called communications company. They have had sufficient time to have this resolved. I want the debit cancelled and I want my money back NOW. I have submitted this to the below addresses: *** and got a response from Ntombifuthi Goba stating that it would take 24 hours to resolve.

If there can be a negative rating added, I would rate them a NEGATIVE 10