wvdm
willie van der merwe

1 reviews | Active since Apr 2014

27 Dec 2016, 10:09

Mobile Talk and Telkom

<p>After Mobile Talk misleading telecom selling agent sold me a misleading product they agreed that it’s not a binding contract. Within the first month they picked up the router but keep on debiting my bank account. Telkom and Mobile Talk keep on blame shifting and are not willing to resolve this matter. It's been 3 months since Mobile Talk management promised me I will not pay a cent for their misconduct but all is a lie as I’ve been paying for the last 3 months without using the service. After numerous agonising calls to Mobile Talk and Telkom this matter has not been resolved as at the 27 December 2016. </p>

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Replies (2)
Mobile Talk
Mobile Talk's reply03 Jan 2017, 16:36
Official

Thank you for your enquiry.

Please be advised that you will be contacted shortly.

Kind Regards

The Mobile Talk Team

Mobile Talk
Mobile Talk's reply05 Jan 2017, 09:46
Official

Good day,

Kindly be advised we have escalated your query to Telkom.

Once feedback is provided we will get back to you.

Thanks

Mobile Talk