Mismanagement

I received a call from Mobile Talk OFFERING ME this wonderful deal on a LTE-A router. The promised 10 working day delivery window passed and I gave them a call to follow up, only to be told that they are waiting for stock and that I should contact Telkom on availability of the product. <br> <br> Just a couple of basic service delivery suggestions,<br> <br> 1. Never sell a product that you do not have stock of - Poor interdepartmental communication.<br> 2. Do not tell a client to follow up on your supplier - Poor customer service.<br> 3. Never say I do not know - Find out.