KO
Khatija O

1 reviews | Active since May 2015

18 Jan 2016, 08:05

Misleading sale

I was contacted on the 06/1/2016 and was told that I could use my current ADSL option on the new so called LTE device that come with a 5 gig national data and even when there is no power ,<br> <br> The device delivered does not support my current Telkom package and it does not charge like I was advised and needs to be plugged in all the time .<br> <br> Spent 3 hours on a Saturday but nothing.and was left irritated and angry with no resolution pushed from pillar to post and no one aware of what the consultant sold me .<br> I was later told by telkom that this is no way related to my current working ADSL uncapped option and cannot be linked at all .<br> Stop pretending to be part of Telkom and I DO NOT WANT THIS CONTRACT .<br> PS Cooling off period applies , contact me to take back your package.<br> <br>

0
Replies (1)
Mobile Talk
Mobile Talk's reply18 Jan 2016, 08:31
Official
Hello kats29,

Thank you for your enquiry.
Please be advised that you will be contacted shortly.


Kind Regards,
The Mobile Talk Team