1 reviews | Active since May 2016
Misleading Information on Telkom Upgrades Sale call
<p>An agent called me from mobile talk stating that for R89 a month i will keep my current Telkom Smart Internet 1.5 gig package and i will receive a Huawei tablet.When i received my delivery and checked the invoice, it states my monthly tariff will be R149.I am extremely annoyed at the misleading information presented to me by the agent.I repeatedly asked if i would only pay R89pm and nothing more and he confirmed multiple times that this is the case.</p> <p>I also called to inquire the issue and the call center agents says she is not sure why the agent said that to me.Is that the best explanation they can offer me?not even a sorry for misleading me???</p>
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Mobile Talk Team
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Mobile Talk Team
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Team Leader will contact you shortly.
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As discussed telephonically, we have logged for collection and cancellation.
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As discussed telephonically, we have logged for collection and cancellation.
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We have escalated for the above request. Once obtained you will be contacted with the needed feedback.
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Hi
We have escalated for the above request. Once obtained you will be contacted with the needed feedback.
Kind regards
Hi
We have escalated for the above request. Once obtained you will be contacted with the needed feedback.
Kind regards
Hi
We have escalated for the above request. Once obtained you will be contacted with the needed feedback.
Kind regards
