MG
Margot G

1 reviews | Active since Jan 2018

27 Sept 2023, 10:49

****mers

They sold me a wifi router that did not work. I returned it via their courier (skynet). I sent mobile talk all the proof but Telkom is still billing me. Now I cant get hold of them as the contact number doesnt even ring and they dont respond to my emails.

0
Replies (4)
Mobile Talk
Mobile Talk's reply27 Sept 2023, 13:53
Official
Good Day Margot

Thank you for reaching out to us, please do contact our Customer Care Team for assistance with a resolution on your query. 

Kind Regards, 
Mobile Talk Team
MG
Margot G's update27 Sept 2023, 14:35
Reviewer Update
As per my first message, your number does not ring. Could you be so kind as to share the "Customer care number with me" so that I might have the opportunity to resolve this matter.
MG
Margot G's update30 Sept 2023, 19:49
Reviewer Update
At least have the decency to respond with proper contact detail Mobile Talk!!!!! You are literally *****ing from your customers. Shame on you!!!!!
Mobile Talk
Mobile Talk's reply02 Oct 2023, 14:25
Official
Good Day 

Thank you for reaching out to us, please do contact our Customer Care Line on ***  for assistance with a resolution on your query.  
Kind Regards, 
Mobile Talk Team