LTE Advanced not working

<p>About 2 months ago i was called by a sales agent, and was offered the LTE Advanced package. And stated that i am able to receive the high speeds and no lag when gaming. I was given the number of the call that was recorded.</p> <p>However,</p> <p>A few days later i received the router and started using it. The problem was that i was not getting any where near the speeds i was told i would get. All i was getting was slow speeds and very high pings. i logged a call and was told a technician would call then come out and check what the problem could be.</p> <p>However, no technician arrived. I then got a call by another sales person offering me packages, who then told me that LTE Advanced was not available in my area. but he would speak to his manager and see to have the problem solved.</p> <p>I then received a call from Telkom, offering packages. i then landed up speaking to a manager there. whom said they would then communicate with mobile talk and sort the problem out.</p> <p>Today i was debited for last month and this months fee at the same time. I am being charged for LTE Advanced and not receiving the deal that i signed up for.</p> <p> </p> <p>I have given the initial sales persons name and used reference numbers each time i am in communication.</p> <p>Two months and problem not solved, but being charged full price.</p> <p> </p> <p>I require that this issue to be solved as soon as possible or cancel as i am very unhappy with the current service.</p> <p> </p>