1 reviews | Active since Jun 2016
*********** sales staff & Non-existent client service.
<p>a sales agent from mobile talk offered their LTE package to me, I was interested but only on the condition that the service would be available in the area I was relocating to in the Western Cape.</p> <p>this was confirmed in the voice recorded call that the service would work in this area so I accepted the deal on this condition - this was not the case as there was no coverege in the area I had reloctaed to.</p> <p>I submitted the query in January 2016 and i am still trying to get answers - Mobile Talk and Telkom keep passing the buck and no one can or is willing give me a clear answer. I eventually managed to get confirmation of cancellation in May 2016 but I am told I am in arrears of over R1100.00 - for a service that I was mislead to buy by them and their non existent after sales service has been drawn out so long that I have been charged for months of a service I did not get.</p> <p>they couldnt be bothered to attend to my query in 6months but are quick to hand me over when money has not been recieved even if it was incorrectly charged.</p> <p> </p> <p>stay clear of Mobile talk & Telkom - they do not give a dam about their customers, this is evident in their shocking service delivery. </p>
Thank you for your enquiry.
Please be advised that you will be contacted shortly.
Kind Regards
The Mobile Talk Team
Thank you for your enquiry.
Please be advised that you will be contacted shortly.
Kind Regards
The Mobile Talk Team
Good day
Trust you well
Kindly be advised you will need to call Telkom on 081 180 to get assistance regarding your refund.
Thanks
Mobile Talk
Good day
Trust you well
Kindly be advised you will need to call Telkom on 081 180 to get assistance regarding your refund.
Thanks
Mobile Talk
