horrible company...*****ing like *******
<p>I recently went to Telkom to take out a contract for my wife. As they did not have stock of the handset i cancelled which they did not do. The very next day i received a call from a persistant call centre agent advising he was calling with regards to my application. I continuously asked if he was calling from Telkom. After much dodging he advised that he was. I did my application telephonically on the 17th Nov 16. He advised the handset would be delivered within 5 days. He advised that there was and admin fee of 150 and a cancellation fee of 130 if i cancell after i received the handset. A couple of days later i received a call from Telkom advising they have my handset at the store. When i picked up the handset i asked about the telephonic application they advised they are not the same company...i was **** to. I then checked my sms and realised that Mobile Talk **** to me and said they were from telkom. I contacted Mobile Talk on the 25th to cancell my order as i didnt not recieve no handset. I spoke to Nadia and cancelled. I asked for confirmation via sms and she confirmed i would recieve it. Ofcourse i didnt because Ram called me the next day confirming that my parcel was to be delivered. I was Furious. I contacted Mobile Talk again and advised that i cancelled previously. They advised me I shouldnt worry about Ram as my order was cancelled. I asked once again for confirmaton of cancellation and they told me i would recieve it via sms. Guess who shows up at my work the next day with he parcel....Ram. I told Ram i cancelled the order and they returned the parcel. I then email Mobile Talk to confirm cancellation. They then send me cancellation confirmation via email. The debited my account R150 for admin fee and R130 even though i cancelled on the 25th already. Now that i am emailing them....they dont respond for some reason. The basically stole my money and cannot own up to it. I will be contacted the regional manager of Mobile Talk .....if one even exists.....to demand my money back. I urge everyone out there to not purchase anything from these ******* as all they do is ***** and lie to customers</p>
Good Day
We do apologize for the inconvenience caused to you, kindly be advised that you will be contacted shortly.
Kind Regards
The Mobile Talk Team
Good Day
We do apologize for the inconvenience caused to you, kindly be advised that you will be contacted shortly.
Kind Regards
The Mobile Talk Team
Good day,
Kindly confirm on a suitable time to contact you as we have been trying to reach you however none available
Thanks
Good day,
Kindly confirm on a suitable time to contact you as we have been trying to reach you however none available
Thanks
