GS
Guy S

1 reviews | Active since Jun 2011

14 Mar 2016, 11:28

********** Sales and Billing

I was contacted end of October 2015 by Mobile Talk representative representing Telkom Mobile. They sold me an \uncapped\" LTE contract over the phone. Device arrived several weeks later only to find that it had a 30GB cap. I then opened case at Telkom to have this investigated. The phone calls were accessed and it was determined that ***** was indeed committed. I was informed that the device would be collected and that the billing would be stopped. The device was collected but I still am being billed to this date! I have had to open another case with Telkom to try to address this ! I would like to have a credit passed for all billing from Mobile Talk from 2015 to present date as this service was **********ly sold to me."

0
Replies (1)
Mobile Talk
Mobile Talk's reply14 Mar 2016, 11:32
Official
Hello guyrilla,

We do apologize for the inconvenience caused to you, Please be advised that you will be contacted shortly.



Kind Regards
The Mobile Talk Team