1 reviews | Active since Jun 2020
********** CONTRACT WITH MOBILE DATA
I was contacted by Mobile Talk in February to upgrade my Telkom mobile wifi device to an extra 20gig per month and was told by the consultant that I could cancel my existing contract without being charged penalties and that my existing contract would be cheaper, monthly .
While the device was shipped to me I then decided contacted Telkom who advised there was no such contract available with Telkom them... by increasing my data and that I would pay cheaper...and that penalties had to be paid for cancellations for a new contract or upgrades.
I then contacted mobile data and told them about what Telkom said and requested to terminate it immediately because there was no such contract.
On delivery of the wifi router .. I contacted Mobile Talk to collect the unit ...which was collected immediately the following day .
To date my account has been debited for a contract that was supposed to be cancelled immediately from day 1 already and for device I do not have in my possession. MOBILE TALK IS AWARE OF THIS .
Mails were sent and I contacted mobile data numerous times now who is still not assisting me with the query . I received a ref via email *** and still no feedback to date.
I contacted Telkom regarding this query too and one holds on for about 30min without being assisted.
This is ********** and need all my money reversed.
Be careful before signing up with Mobile Talk.
I was conned into a **** contract that I'm paying for monthly
