Fourth Follow up - Breach of FAIS ACT - OMBUD Complaint

<p>It is rather pathetic that a client has to run around like a headless chicken to get an issue that was created by the service provider resolved. Frustrated doesnt even begin to describe how we feel with the manner in which YOUR STUFF UP has been handled!!!!!!!!!</p> <p>We have to call and call and call and each time we call we get told sorry, but the person you are looking for is busy, or not avail or she said she will call you back and then never does. Please can you stop with the cheap excuses and dodging us. If you cant resolve this issue, then give me the details of yoru CEO!!!</p> <p>Mobile Talk stuffed up by not cancelling our contract as we had requested and because of your negligence, we now have to bear the brunt. </p> <p>I mentioned this a hundred times over, you are in breach of so many of the FAIS regulations that if we were to go to the Ombud, you and Telkom will be fined. </p> <p>I expect for a call bac****!! I want a letter from you confirming that this account is settled and closed and i require this letter within the next 30 minutes, no later.</p> <p>If this letter isnt received, it will prevent us from proceeding with my operation and as a result, we as the client would have suffered a loss and would have been caused bodily harm. </p> <p>Also, if we dont have feedback on how far the process is to having the wrongful default removed from our name, i will be taking legal action. We have already seeked legal advice and with the sequence of events to date, i can not only sue Mobile Talk, but Telkom as well. </p> <p> </p> <p>I expect for this to be handled and resolved before 12 today. </p> <p> </p> <p>Take responsibility for the mess you people made. </p> <p> </p>