Extremely Poor Service...Wrongfully Debited....No Feedback

<p>After being misinformed on a sales call, I put through a cancellation request for my Telkom upgrade within the cooling off period.</p> <p>A Team Manager called me saying they would investigate and give me feedback after my initial complaint on Hello Peter.I also requested the call recording for the sale which has not been sent to me either.This month I was debited for R213.I called the Mobile talk call center and they said they would send me an sms with a reference number after querying the issue.I have still received NO feedback whatsoever.This is the most pathetic service I have ever received.In the fist place I was wrongfully sold a product and now because of that I must now go through the inconvenience of trying to figure out whats going on because people in your company can't seem to do their job correctly.Nobody seems to know what is going on or what's happening.If this is not resolved SOON, you can be expecting me to take legal action against this company.</p>