Disgusting service

The service I got from you was absolutely disappointing.A ********** contract was opened under my name in January 2021 I complained and I got an affidavit. A case was logged in February and another ********** contract was taken up after that. This is absolutely ridiculous service. I do not have extra money to be going out my account for things that I did not take. I feel like my information is not safe with such an established organisation.