disgusting and ***********

Telkom finance department failed to present a debit order to my bank in November 2020 for a mobile phone subscription. They admitted that the fault was on their side and promised to correct the error but never since 2021 January. I was requested to pay cash in January which I did and was promised that in March the debit order will be presented and never again. The line was then suspended until today May and a Debt collector phoned demanding payment which irritated me. I contacted Telkom and they say they can not present a debit order and the reason was that there were errors on their side and I must go and pay cash again and i refused because a contract was never a cash one and services were suspended. I indicated that I will pay only if all services from Jan were loaded