KR
Karishma R

1 reviews | Active since May 2010

23 May 2016, 09:26

Disappointing service

<p>An agent from Mobile Talk on behalf of Telkom offered me a data package, which I accepted and then due to some vetting procedure it was cancelled (so I think) and I was only notified via an sms with no follow up from the agent. I tried to call the number that was on the sms but I was told that is not the number to call yet thats the number was given. When I said that the agent dropped the call and I have not heard anything since that. This is absolutely pathetic service.</p>

0
Replies (4)
Mobile Talk
Mobile Talk's reply23 May 2016, 09:29
Official

Good day

Kindly be advised you will be contacted shortly.

Thanks

Mobile Talk Team

Best regards,

Mobile Talk
Mobile Talk's reply24 May 2016, 09:53
Official

Good day

Kindly be advised as per Telkom your banking details did not match your ID number hence your deal was declined. We have sent it through for another vetting and awaiting feedback.

Thanks

Mobile Talk Team

Best regards,

KR
Karishma R's update22 Jun 2016, 09:56
Reviewer Update

It has now been 4 weeks and I still have not heard anything!!!

Mobile Talk
Mobile Talk's reply22 Jun 2016, 10:05
Official

Good day

Please be advised that you will be contacted shortly.

Regards,

Best regards,