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williedejager W

1 reviews | Active since Jun 2017

19 Jun 2017, 20:21

Deducting monies from my bank account after service was cancelled and items collected

<p>Since December 2016 I have sent numerous e-mails and made telephone calls to Mobile Talk regarding the Smartbroadband Wireless that they delivered twice. They were notified that we could not use two items in one household and items were to be collected and my monies to be refunded, (Only after about 7 e-mails requesting that the units be collected was this done)</p> <p>From December 2016 up until today they are still deducting the amount of R598.00 from my banking account.</p> <p>I want to warn others and also have now given Mobile Talk three days to sort ths problem out</p> <p>We have tried on numerous occassions to speak to the Manager but he does not take calls and if needed I can supply names of all the people we have corresponded with.</p> <p>I am disgusted with the very poor service that we have received from Mobile Talk and will defnitely NOT recommend their services.</p> <p> </p> <p> </p> <p>I</p>

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Replies (2)
Mobile Talk
Mobile Talk's reply19 Jun 2017, 20:33
Official

Good day

You will be contacted shortly

Thanks

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williedejager W's update08 Jan 2019, 12:29
Reviewer Update
What a joke Two tears later and still NO call received.