daily ******* and Lies

In the mid September 2020, I received a call from Mobile Talk, claiming to be part of Telkom Mobile, and offering me an unbelievable UNLIMITED data deal. The consultant said its a 5GIG anytime data for R80, I spoke to him about my network connection problems and he asked for my address and he said with this router the network won't give me issues, I then clarified the offer and accepted it because it was a fair deal!

After closing the deal, he said that i should expect delivery in the next 2weeks i said ok, the router was then delivered to my place on the28 September 2020 and on the 31 September an amount of R160 was debited from my account (daily ******) shocked as the consultant said am going to be charged on pro rata from the day of use plus R100 service fee, then i received an SMS to inform me of a totally different deal that I signed up for with only 1GB data per month (which proved that the sales team duped me into signing up)! , shocked and curious started using the router Network problems emerged as normal. i decided to go to Telkom Southgate on the01 October 2020, i spoke to the Technician she said she won't be able to help for network, those people who calls to sell the deals are making sales and we shouldn't accept any deal , i then decided that i want to cancel the deal, she referred me to a consultant who advised that i return the router and use the return as it was within 7days of receipt. i didn't get help and i went home. as i got home there was network i started using 1gig finished and i changed sim card to check balance i was disappointed and dissatisfied I want to cancel the Deal , Telkom is playing us!!!!!!!!

Today, 13 October, I am reporting Mobile Talk as: 1. They duped me into believing I'm getting unlimited data along with many other things when selling the contract to me 2. They deducted money from my bank account after i receiver router in 2days Even if I went through with the deal, they were supposed to deliver the device to me to activate and then deduct money on the 1st Oct!

I DEMAND THAT I RECEIVE THEY CANCEL MY CONTRACT, AND MOBILE TALK DELETES THE DEBIT ORDER AND ALL MY PERSONAL INFORMATION.

NOTE: I don't want to deal with your ineffective Contact Centre that lies

CANCEL MY CONTRACT AND STAY AWAY FROM ME!