Customer care

Very bad customer service without any sense of direction as to how to manage business and treat customers fairly.Very often their customer service agents do not know how to resolve challenges and they will definitely bang the phone on yours ear or pretend the line is bad.For instance if I am running a company and while busy with the client on the line and something suddenly happen where the line goes off for whatever reason.I must call back the client and try to sort out the problem.The other problem is they are employing only black people in their call centers and you will hardly speak to an English person even if you choose English as your form of communication they will speak to you in ZULU or Xhosa but they use English Accent