Complaints

Hi i am trying to cancel my telkom contract i have sent emails no response. Been to Telkom Northgate twice and the consultants keep on telling me to come back in a week as they can't help me have gone on to Telkom website spoke to two consultants the one was going to send me his email address so i could upload my id this is 3 to 4 weeks ago and am still waiting the other consultant said she would cancel my contract and i would get confirmation still waiting 3 to 4 weeks later. I do not have the sim for the no i want to cancel and do not have the app on my phone will never deal with telkom again. They give me no option but to stop my debit order when the 24 months have expired on 5 November 2020 hopefully will get a response don't want anyone to phone they can email me