Complaint against Telkom and ICASA.

I've received these messages from both companies and still now we are No better of. Our account was suspended and even after we provide them with bank statement showing our account is Up to date with all payments. They still insist we own them money. The are so pathetic that they keep changing the dates of the so called miss payment and the amount also keeps changing.

Please help us . All our business is done on social media, so no internet connection, means we do not make any money to survive and pay rent. Our account get's debited on the 15 the of every month and after every payment we get a email from Telkom saying our account is Up to date. The 27 September our account was suspended. No one has called us.. We had to contact these people every time with no results. These are the group that are Absolutely Pathetic.. ICASA Complaint ***/20 . Dear Telkom - Consumer Affairs. We are expecting a response within 14 working days and will keep you informed of progress. Regards, Ongkarabile Mo***engTelkom SA: Your case no ***2 .

We are going to our lawyer with all the calls and messages.

Kind regards. Please call us ***