JP
Johann P

1 reviews | Active since May 2014

20 May 2016, 18:59

Commits ******* acts

<p>This company has still not sorted out my problems and I have waited over a month. They sold me a product with false terms and conditions and then took money from my bank account without my consent. This company only deals in ******* acts. They also do not respond to help solve the problems they cause. It is costing me a lot of money to get rid of the issues they caused. Please lodge complaints at Telkom so that they can close down this company since they are authorized by Telkom to sell products under the Telkom name. </p>

0
Replies (3)
Mobile Talk
Mobile Talk's reply23 May 2016, 05:32
Official

Good day

Kindly be advised you will be contacted shortly.

Regards

Mobile Talk Team

Best regards,

Mobile Talk
Mobile Talk's reply24 May 2016, 09:38
Official

Good day

Kindly be advised your deal has been cancelled and line has been ceased.

We have escalated to Telkom to waiver all cost with Case number ***9.

Hope the above is in order.

Regards

Mobile Talk Team

Best regards,

JP
Johann P's update25 May 2016, 17:36
Reviewer Update
No! The above is not in order! You were only supposed to give back the money you took without my consent! Now you cancel my internet and now I have nothing. Your call centre assured me that I will still have internet after you fixed your ***** up. You are truly a useless company. I will be sure to let Telkom know why they lost a customer.