1 reviews | Active since May 2014
Blatant lies to push a sale
I was contacted by Mobile talk offering me a 10gb deal at 299 a month on Telkom LTE. I enquired about signal in my area and was promised a download speed of at least 15mb/s and upload speed of 8mb/s on the LTE network. The sales rep took my street address and she confirmed I would have LTE coverage. Today (29 July 2015) I put on the router only to receive a 3G signal. I phone Lerato at the support centre only to be told I will not have LTE in my area. She also has the audacity to ask me if I went to a Telkom store to verify signal in my area before signing up with them. Why should I go to Telkom if the sales rep took my address and confirmed signal at my home. I see this as a blatant LIE from the sales rep to get the deal. I gave notice to cancel my contract as a result of this. Now I'm told it will be escalated and the recordings will take 48 hours to be available. Worst part is, they are tricking many people with this ****. DO NOT SIGN UP WITH THESE ********!
We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.
Kind Regards,
Mobile Talk Team
We do apologize for the inconvenience caused to you please be advised that you will be contacted shortly.
Kind Regards,
Mobile Talk Team
