Billed for Services

I recently took out a cellphone contract with Mobile Talk.<br> <br> I received a call on the 23rd of March listing certain services that I would receive.<br> Their representative never mentioned anything about any charges that were to be incurred relating to these services.<br> <br> I saw charges relating to the services mentioned by Mobile Talk's representative on my bank statement that were deducted at the end of the March.<br> <br> I've logged the issue with them and only received a standard email saying that they will see to my request.<br> I have received no feedback since then and the charges are yet to be reversed.<br> <br> Poor service and ********* way of doing business in my opinion...