Beware of Mobile Talk - ********!!!!

<p>I was contacted by Mobile Talk in September and offered an amazing contract for my home data requirements. I initially was under the impression that they were Telkom but later realised that this was an independent company. They did not make this clear when their agents called. </p> <p>After accepting the offer, I cancelled it the very next day which was well within the 7 day cooling off period. I received verbal confirmation from them that the contract had been cancelled and that I would not be liable for any costs. However, after a week when they had still not collected their goods, I called again to confirm that the contract had been cancelled. They once again, confirmed this verbally despite me requesting this in writing.</p> <p>Not surprisingly, I noticed that certain amounts were now being deducted from my account (approximately R3,500 to date). When I queried this, they said that I had to take this up with Telkom as it was them who had deducted the funds and that they had informed Telkom that the contract had been cancelled.</p> <p>I once again asked for this in writing and despite being promised by various persons (Nadia, Sandile, Michelle and Jeannie) nothing has happened. Every time I phone I suddenly get cut off after asking for a manager. I am now up to 21 calls and still have not received an email.</p> <p> </p> <p>D NOT TOUCH THIS COMPANY - THEY ARE THE WORST AND DON'T EVEN KNOW WHAT CUSTOMER SERVICE MEANS. THEY ARE A BUNCH OF ********!!!!!</p>