Bad Service from Mobile Talk consultant s

<p> 3 March 2017 a product(hauwei router and telkom simcard) was delivered to me. I called to activate it a consultant told me it will be activated automatically after 48hours.</p> <p>48hours passed and the product was not activated than I called again on 5 March 2017 a consultant told me it 48hours business days which came as a surprise as the 1st consultant did not mention that. 48hours passed and the product was not active.</p> <p>I called again spoke to Michelle McKenzie who is useless told me they have system problems dont know when the product can be activated. I than asked to speak to a manager she told me these only one manager who is not available like really is that even possible? I than requested to cancel the deal as their service is poor and they are ***********, she told me someone will call me back no one called me back. </p> <p>Today I called again spoke to another useless lady who told I can not courrier back the product to them I should wait for them to call me.</p> <p>My worry I saw that they are *********** and not fit for business so they will debit my account month end and I dont want that.</p> <p> </p> <p>Please get to the bottom of these before I take the matter father and aslo explain your complaints procedure. </p> <p> </p> <p> </p>